Terms of service
Terms of Service
Overview
This website is operated by Breaking Solace. Throughout the site, the terms “we,” “us,” and “our” refer to Breaking Solace. By visiting our site or purchasing something from our store, you agree to be bound by these Terms of Service.
Please read these terms carefully before using our website. If you do not agree to these terms, you should not use this site or purchase products from our store.
Online Store Terms
By placing an order, you confirm that the information you provide is accurate and complete. You agree not to use our products or website for any illegal or unauthorized purpose.
We reserve the right to refuse service, cancel orders, or limit quantities at our discretion, including in cases of suspected fraud, pricing errors, inventory issues, or misuse of the website.
Products and Merchandise
We do our best to display product photos, colors, descriptions, and sizes as accurately as possible. However, we cannot guarantee that your device’s display will show colors exactly as they appear in person.
Merchandise may be available in limited quantities and may be discontinued at any time without notice.
Pricing and Payment
Prices are listed in U.S. dollars and are subject to change without notice. Payment must be completed at checkout before an order is processed.
We reserve the right to correct pricing errors, cancel orders affected by pricing mistakes, or update product information at any time.
Shipping
Shipping times are estimates and may vary depending on order volume, carrier delays, weather, holidays, or other circumstances outside of our control.
We will make reasonable efforts to ship orders within the timeframe stated on our website. For online orders, sellers are generally expected to have a reasonable basis for their stated shipping time, or ship within 30 days if no time is stated.
Breaking Solace is not responsible for packages lost, delayed, or damaged by the shipping carrier after the order has been handed off, but we will do our best to help resolve carrier-related issues.
Returns and Refunds
All sales are final. Because our merchandise is produced in limited quantities, we do not accept returns, exchanges, or cancellations for incorrect size selection, change of mind, or buyer’s remorse.
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos of the issue. If approved, we may replace the item or issue a refund at our discretion.
Texas generally does not provide a universal 3-day right to cancel or return a purchase; return options usually depend on the seller’s posted policy.
Order Cancellations
Once an order has been placed, we cannot guarantee that it can be canceled or changed. Contact us as soon as possible if you need help with an order.
Intellectual Property
All content on this website, including logos, designs, artwork, photos, graphics, text, product designs, and band branding, is owned by or licensed to Breaking Solace.
You may not copy, reproduce, sell, modify, distribute, or use our content without written permission.
Third-Party Services
Our store may use third-party services such as Shopify, payment processors, shipping providers, and analytics tools. We are not responsible for the actions, policies, or performance of third-party services.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Limitation of Liability
Breaking Solace is not liable for any indirect, incidental, special, or consequential damages related to your use of this website, your purchase of merchandise, shipping delays, or inability to use the site.
Changes to These Terms
We may update or change these Terms of Service at any time. Updates will be posted on this page. Continued use of the website after changes are posted means you accept the updated terms.
Contact Information
Questions about these Terms of Service can be sent to:
Breaking Solace
Email: band@breakingsolace.com
Location: Texas, United States